Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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How long will I have access to my bill detail online?

Frequently Asked Question

The last 3 statements will be available to view in Bill Payer. Depending on the biller or payee’s terms, additional statements may be viewable on their website, but will not be available in Bill Payer beyond the previous 3 statements.

If you would like to retain copies of your bills for reference, we suggest either printing the eBills or saving a PDF copy.

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