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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Mortgage Payment Assistance Form

Please complete the information below and our team will process your mortgage payment assistance request within 3 - 5 business days.


Please note: This application is for Citadel Federal Credit Union mortgage members only. We are NOT affiliated with Citadel Servicing Corporation which is based in California.