Our Kennett branch is currently closed due to a power outage. We apologize for the inconvenience. To find your nearest branch, visit CitadelBanking.com/Locations.

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Mortgage Payment Assistance Form

Please complete the information below and our team will process your mortgage payment assistance request within 3 - 5 business days.


Please note: This application is for Citadel Federal Credit Union mortgage members only. We are NOT affiliated with Citadel Servicing Corporation which is based in California.

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

Customer Service

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