Fraudsters are targeting Citadel members and other individuals in our area. Stay alert for these red flags and warning signs.

Learn More
Close Message

Mortgage Payment Assistance Form

Please complete the information below and our team will process your mortgage payment assistance request within 3 - 5 business days.


Please note: This application is for Citadel Federal Credit Union mortgage members only. We are NOT affiliated with Citadel Servicing Corporation which is based in California.

Routing #

231380104

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

(800) 666-0191

Customer Service

Video Connect

Chat Virtually

top