Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Free Tax Prep Assistance Available Through Volunteer Income Tax Assistance (VITA)

A man and a woman working on their taxes

The Volunteer Income Tax Assistance (VITA) program is offered by the Internal Revenue Service (IRS) in thousands of locations across the United States each year, including Chester County and Montgomery County, PA in partnership with Life Transforming Ministries.

This year, Citadel employees are volunteering through the credit union’s Citadel Cares initiative to support the program throughout tax season.

To take advantage of VITA’s free services, taxpayers from low- and moderate-income households who qualify for the Earned Income Tax Credit can get help filing their income tax returns with the assistance of IRS-Certified volunteers at no charge through April 15, 2025 at a variety of locations.

For a complete list of VITA’s service intake locations and times available, check out VITA’s flyer here or visit ChesterCountyFreeTaxes.org.

To learn more about Citadel Cares and other causes we support, visit CitadelBanking.com/Cares.

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