COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
Is there a fee if my loan payments are late?
Frequently Asked Question
If your payment is late on a loan there is a late fee of 5% of the payment amount due which will be assessed if more than 15 days late on all Citadel unsecured loans.