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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Is there a fee if my loan payments are late?

Frequently Asked Question

If your payment is late on a loan there is a late fee of 5% of the payment amount due which will be assessed if more than 15 days late on all Citadel unsecured loans.