COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
What does it mean to be a credit union?
Frequently Asked Question
Citadel has always been a credit union—a not-for-profit financial institution that’s owned by its members. Since we’re not beholden to shareholders, we’re able to offer our members better rates. With our new brand, our identity is made clear to all those we serve and to our greater community. We are proud to be member-owned.