What happens to a decedent’s debit or credit cards?

Frequently Asked Question

All debit and credit cards in the decedent’s name will be closed since they can no longer be used by that person.

  • If you are a co-borrower of the credit card, you will need to reapply to have a Citadel credit card in your own name. If you are an authorized user, the credit card will be closed.
  • If you would like to apply for a Citadel credit card in your own name, you can apply online, over the phone, or at any of our branch offices.

Online Banking and Bill Payer service will be removed for the deceased person.