COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
Who can I pay using Bill Payer in Online and Mobile Banking?
Frequently Asked Question
Pay anyone in the United States that you would normally pay by check, automatic debit, or cash. You can pay companies, friends and family members, and service providers, such as the babysitter or the plumber. You cannot use Bill Payer to send payments to addresses outside the United States. We don’t recommend using Bill Payer to make state and federal tax payments or court-ordered payments. Such payments are discouraged and must be scheduled at your own risk.
We send the payment electronically whenever possible. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provided.