Welcome to Elite Banking

With your Elite Banking Membership, you have on-demand access to our video banking concierge and other exclusive benefits from Citadel.

An Elevated Business Banking Experience

As part of Citadel’s relationship-based approach, we’re thrilled to welcome you as an Elite Business Member. You’re among the first of our valued members to receive these personalized, white glove services to elevate your Business Banking experience. We truly appreciate your partnership, and in return, we’re proud to offer the following perks to you and your team. Be sure to check back often, as we will continue to add more benefits and perks along the way.


two women video chatting on a computer

Elite Video Banking

Scan the QR code on your Elite Business Membership card, or click the button below, to access your video banking concierge for help with a variety of transactions and requests, including:

✔ Adding new accounts or banking solutions
✔ General account maintenance & support
✔ Expedited wire transfer services
✔ Virtual Branch
✔ Hours: Mon-Fri 9a.m.-6p.m., Sat 9a.m.-1p.m.

Connect With Us


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Perks, Discounts & Other Benefits

Dedicated team: personal access to the Relationship Manager leading your Business Banking team
Wealth management: access to a dedicated wealth advisor
Commercial loans: prioritized processing on new loan requests
Credit cards: get 30,000 bonus points, no annual fee, and secure card controls with the Business Rewards Mastercard®1
Optimized deposits: interest bearing Elite Business Checking Account, nation-leading rates on your Business High Yield Savings Account, and free savings sweeps
Retail banking support: personal banking services for you and your employees
Digital tools: access to Elite Online Banking and ACH Origination for a flat fee of $15/mo.2

To learn more or take advantage of these perks and benefits, please get in touch with your Relationship Manager.

Citadel Business Banking Team

Phil Sutliff, Senior Relationship Manager, Business Banking
Phil Sutliff
Head of Business Banking
Jennifer Rodriguez, Senior Relationship Manager, Business Banking
Jennifer Rodriguez
Cash Management Manager
Kevin Martin, Relationship Manager, Business Banking
Kevin Martin
Business Banking Intelligence and Operations Manager
Kye Kreutzberger
Kye Kreutzberger
Senior Relationship Manager
Chris Hansen, Senior Relationship Manager, Business Banking
Chris Hansen
Senior Relationship Manager
Jerry Quinn, Senior Relationship Manager, Business Banking
Jerry Quinn
Senior Relationship Manager
Karen Rhodes
Karen Rhodes
Senior Relationship Manager
Susan Gluszynski, Cash Management Officer, Business Banking
Susan Gluszynski
Community Banking Officer

Connect with your video banking concierge.

Get Started

Find an ATM or Branch Near You

For full product and offer details please see the product page.

2 One-time ACH Origination setup fee of $30.