Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Pleased be advised, digital account opening will be temporarily unavailable overnight from 1:00 a.m. to 8:00 a.m. for scheduled maintenance. We apologize for any inconvenience.
Frequently Asked Question
Have you ever received a check in the mail that you weren’t expecting? It could look like a rebate check or a refund for overpayment. Scammers will send fake checks to people in the mail and hope they will blindly sign and deposit it. Instead of getting free money the depositor is actually unwitting authorizing memberships, loans or other longer-term commitments that could cost thousands of dollars.
By proceeding, please note you will be leaving Citadel’s website. This linked site is not operated or monitored by Citadel Credit Union and our privacy and security policies do not apply. Citadel is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, accuracy, products, or services that are offered or expressed on other websites.
Log in