Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home. Learn More

What is a check-cashing scam?

Frequently Asked Question

This scam works by approaching an individual outside of a bank or other financial institution and asking if they will cash a check. The scammer may mention that they don’t have an account at this particular bank but need the money. If you deposit the check and pull cash from your account to pay the person, the funds are held against your account when the check doesn’t clear. You should never cash a check for someone that you do not know.

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

Customer Service

Live Video Call

WAYS TO CONNECT

Chat Virtually

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