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How do I skip a payment in Online & Mobile Banking?
Frequently Asked Question
To skip a payment in Online & Mobile Banking:
- Log in to your account online or in the mobile app.
- Select the three dots (…) from the menu at the top on desktop or Menu (bottom right), More, then Skip-a-Pay on mobile.
- Accept the Terms and Conditions before continuing.
- Select the loan you would like to skip and the account from which you would like to draw the fee.
- Click review and submit.
If you have multiple loans with different ownership, you will need to utilize the switch account feature to access other loans.
