Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home. Learn More
Frequently Asked Question
There is currently only one phone number that Citadel will use to send you alerts or Secure Access Codes. We encourage you to add this number to your contacts as the alerts and validation codes are issued. The phone numbers is: 866-755-2936
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