What happens if I withdraw the funds of a Certificate before the maturity date?

Frequently Asked Question
If you withdraw funds from your Certificate before its maturity date, Citadel will apply an early withdrawal penalty based on the term of your account:
- Terms of 1 year or less: 90 days of dividends
- Terms greater than 1 year and less than 3 years: 180 days of dividends
- Terms of 3 years or more: 365 days of dividends
The penalty is calculated on the amount you withdraw, using the dividend rate in effect at the time of withdrawal. If your account hasn’t earned enough dividends to cover the full penalty, the remaining amount will be deducted from your principal.
You may withdraw earned dividends, which are accrued each month, at any time without penalty. However, if you withdraw more than the available dividends, the penalty will be applied to the portion of principal withdrawn.
For help with early withdrawals or to estimate penalties, contact Member Care during business hours at (800) 666-0191 or visit any Citadel branch. You can also send a secure message anytime through Online & Mobile Banking.
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