Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Citadel branches will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Access your accounts 24/7 with Online & Mobile Banking.
Frequently Asked Question
You have the ability to create a recurring transaction for some types of payments or transfers. A recurring transaction happens on a preset schedule that you determine. Once the current transaction has been processed, the next transaction is scheduled. You can set up Recurring Transfers on the New Transfer screen. While creating a transfer select the desired frequency in the “Occurs” drop down menu.
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