Our Kennett branch is currently closed due to a power outage. We apologize for the inconvenience. To find your nearest branch, visit CitadelBanking.com/Locations.

Close Alert

How do I create a nickname for my accounts in Online & Mobile Banking?

Frequently Asked Question

You can easily set nicknames for all of your accounts in Online and Mobile Banking. Nicknames display on your Account Overview screen and help you identify accounts more quickly and easily!

Follow these quick steps to set up nicknames:

  • Navigate to the account you'd like to make a nickname for, in the details tab select the edit button in the 'Account Nickname' field.
  • Enter a new name and click save when you are finished!
Citadel Credit Union routing number

Routing #

231380104

prefooter-icon-clock

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

prefooter-icon-phone

(800) 666-0191

Customer Service

Live Video Call

Video Connect

Chat Virtually

You’re Leaving Citadel’s Website

By proceeding, please note you will be leaving Citadel’s website. This linked site is not operated or monitored by Citadel Credit Union and our privacy and security policies do not apply. Citadel is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, accuracy, products, or services that are offered or expressed on other websites.

OK Cancel
top