How do I cancel a pending external transfer in Online and Mobile Banking?

Frequently Asked Question

You are able to cancel a pending external account transfer after it shows as authorized in online banking:

  • On Desktop select Transfers & Payments from the top menu then select Scheduled Transfers from the menu on the left.
  • On Mobile select Transfer/Pay from the bottom menu, then select Transfer Between Accounts and Scheduled.
  • Select the transfer you wish to cancel and select Delete Scheduled Transfer.
Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

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