Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Why are you changing your logo and look?

Frequently Asked Question

As Citadel has grown and evolved over the years to meet the changing needs of our members, so has our brand. Our fresh, new look will better reflect the promise of a great experience for our members and truly aligns with where we are today.