Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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What does it mean to be a credit union?

Frequently Asked Question

Citadel has always been a credit union—a not-for-profit financial institution that’s owned by its members. Since we’re not beholden to shareholders, we’re able to offer our members better rates. With our new brand, our identity is made clear to all those we serve and to our greater community. We are proud to be member-owned.

Become a Citadel Member, today!

Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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(800) 666-0191

Customer Service

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WAYS TO CONNECT

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