Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

Close Alert

Was the new brand the result of a merger or acquisition?

Frequently Asked Question

No, Citadel is still owned by its members, and we did not acquire another institution. This is a change of our look, logo, tagline, and we are better defining who we are as a company.

top