Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Why can my monthly mortgage payment change?

Frequently Asked Question

Property taxes and insurance amounts fluctuate every year; therefore, escrow payments need to be adjusted to ensure we have enough funds to cover upcoming tax and insurance costs. Your total monthly payment will be adjusted to reflect any change in your required escrow payment. If you have any questions about increases in your property taxes please contact your local tax authority. If you have any questions about homeowner’s insurance premiums, please contact your insurance agent.

 

Take the stress out of home buying with a Citadel mortgage.

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Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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(800) 666-0191

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