Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What is an escrow account?

Frequently Asked Question

An Escrow Account is established on behalf of the borrower to collect funds and pay out taxes, insurance premiums (including flood insurance), and Private Mortgage Insurance (when applicable).  The borrower contributes into the account with each monthly mortgage payment to provide enough money “in escrow” to cover those costs.


Take the stress out of home buying with a Citadel mortgage.

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