Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.
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Frequently Asked Question
An Escrow Account is established on behalf of the borrower to collect funds and pay out taxes, insurance premiums (including flood insurance), and Private Mortgage Insurance (when applicable). The borrower contributes into the account with each monthly mortgage payment to provide enough money “in escrow” to cover those costs.
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