What do I need to do if I am switching Homeowners Insurance?

Frequently Asked Question

Once you switch your homeowner's insurance companies, we will need a copy of the new insurance declaration page, naming Citadel as mortgagee. You can email the new insurance policy to us at mortgageservicing@citadelbanking.com or fax it to (610) 380-6083. If your insurance is escrowed with us, please contact us at (800) 666-0191 ext. 6220 for further discussion as this may impact your escrow balance for the year. 

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Routing #

231380104

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

(800) 666-0191

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