Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.

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Citadel will be closed on Monday, February 16, in observance of Presidents’ Day. You can access your accounts anytime through Online & Mobile Banking.

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Which numbers in my account do I use to enroll in Online and Mobile Banking?

Frequently Asked Question

When enrolling in Online and Mobile Banking, enter your account number, and drop the leading zeroes (0) and do not include the dash (-) or the numbers that follow. Do not use dashes when entering your Social Security Number. Please do not use special characters when creating your Username.

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