Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What is Touch ID?

Frequently Asked Question

Touch ID is Apple’s fingerprint authentication technology. Users will be able to choose if they want to use a fingerprint instead of their username and password to access their Citadel app.