Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.
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Frequently Asked Question
After you receive confirmation that we have received an image, you must securely store the original check for 60 calendar days. After the remote deposit is completed, you must make the original check accessible to us at our request in case any issues come in relation to the deposit.
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