Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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If I lose my phone, how do I remove the Fingerprint Login access to my account?

Frequently Asked Question

Not without your sign in details. You should contact us immediately at (800) 666-0191 in the event your phone is lost or stolen so we can assist with resetting your password as an added level of security.