How secure is Citadel Mobile Banking?
Frequently Asked Question
Mobile Banking is as safe and secure as online banking. We use the same encryption for both services. Security Recommendation: For added security we recommend a couple extra steps:
- Keep your mobile device PIN locked or set to auto-lock keyboard with a PIN required when device is not in use.
- Turn off your mobile browser’s "remember password" setting. This is recommended because possession of your mobile device is considered an element of the Mobile Banking multi-factor authentication security.
Citadel's Security Center
To see how Citadel protects members' accounts and provides a variety of security alerts, tips, and resources, check out our Security Center pages. We provide regular updates on the latest phishing attempts and ways to protect your privacy.