Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How does Fingerprint Login work?

Frequently Asked Question

Fingerprint Login allows a user to log in to the mobile app with fingerprints that they have enabled on their mobile device. Once Fingerprint Login is enabled for the Citadel mobile app, the app will accept any enabled fingerprints that are stored in the device’s repository.