Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.
Learn MoreCitadel will be closed on Monday, February 16, in observance of Presidents’ Day. You can access your accounts anytime through Online & Mobile Banking.
Frequently Asked Question
All card rewards have a 5 year expiration date. Rewards will expire on 12/31 of their 5th full year of life. For example, a point is earned in 2021. It's first year towards the 5 year expiration date is 2022, and will expire on 12/31/2026.
Debit card rewards will remain available for redemption until they reach the expiration date.
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