Security Alert: Scammers are impersonating Citadel on WhatsApp and other messaging apps to trick members into sharing personal information.
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Frequently Asked Question
All card rewards have a 5 year expiration date. Rewards will expire on 12/31 of their 5th full year of life. For example, a point is earned in 2021. It's first year towards the 5 year expiration date is 2022, and will expire on 12/31/2026.
Debit card rewards will remain available for redemption until they reach the expiration date.
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