Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home. Learn More

Do I have to redeem all of my points before the conversion to the new system?

Frequently Asked Question

No, all points that have not been redeemed will be converted to the new system. There will be a period of time that you will not be able to redeem points while the points are being moved from one system to another but you will earn points during this period. 
top