Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
This coverage can protect you from defaulting on a loan in the event you are unable to pay as a result of disability, death or involuntary unemployment. Citadel offers a variety of coverage's ranging from partial to full payment protection.
Payment protection is available on auto loans, personal loans and lines of credit as well as MasterCard accounts, and home equity loans and lines of credit. Learn more about Payment Protection.
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