Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
You can make interest-only payments on a home equity line of credit from Citadel during the first 10 years, known as the draw period. If you prefer, you may choose to make both principal & interest payments instead. At the end of your 10-year draw period, your balance will be amortized for repayment over a period of 20 years.
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