Citadel is here to support members impacted by the U.S. Government Shutdown.

Learn about our assistance program.
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Citadel branches will be closed on Monday, October 13 for Columbus/Indigenous People Day. Access your accounts 24/7 with Online & Mobile Banking

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What do I do if I receive a letter regarding my auto insurance?

Frequently Asked Question

If you have received a letter regarding your auto loan and your insurance coverage, Citadel most likely needs proof of auto insurance or proof of adequate insurance coverage. In the event that we do not get confirmed coverage, Citadel will force-place insurance on the vehicle. To enter your insurance information, you can visit www.myloaninsurance.com.
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