Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.

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How can I get loan payment coupons?

Frequently Asked Question

Citadel issues monthly billing notices for loans. The billing notice has a coupon you can use for mail payments. Visit our Payments page for more details. 

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