Does Citadel offer a Skip-A-Pay program?

Frequently Asked Question

For those times in life when you need a little extra cash, skipping a loan payment might be a good solution. With Citadel’s Skip-a-Pay, for a $35 fee you can skip your next auto loan payment for the next month it is due. It’s easy to skip payments yourself through Online Banking or the Citadel Mobile App. Find out if you have an eligible loan today.

  1. Log into your Citadel Online Banking account or Mobile App
  2. From the 3 dot menu in desktop or from the ‘More’ section of the menu in mobile click 'Skip A Pay'. You will need to accept the Terms and Conditions before continuing.
  3. Select the loan you would like to skip and select the account you would like to draw the fee from, click review and submit, and you are done

If you have multiple auto loans with different ownership you will need to utilize the switch account feature to access other loans.

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231380104

Branch Hours: Mon - Thurs: 8:30 a.m.-5:00 p.m.

Friday: 8:30 a.m.-6:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

(800) 666-0191

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