Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
We offer you Citadel Class Service every step of the way. Even though we offer Citadel Express Banking, it doesn’t mean human interaction is a thing of the past. Our branch representatives are always available to assist directly with transactions or answer questions about products and services.
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