Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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What if I don’t have a lot of time to use Express Banking?

Frequently Asked Question

The best part of Citadel Express Banking technology is it’s always available. Whether you can make it to the branch during normal banking hours or during your evening drive home from work, Citadel Express Banking is available 24 hours a day, 7 days a week, 365 days a year. 

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