Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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How does Citadel's Refer a Friend program work?

Frequently Asked Question

Refer a friend to Citadel and receive $50 for you, $50 for them! Our customers love to spread the word about Citadel. So, it's about time we thanked you for it! Tell your family and friends about Citadel and when they open a qualified* new checking account you BOTH will receive $50.

Details on our Refer a Friend program and Refer Live can be found here. 

 

*Complete Terms & Conditions are available at: www.ReferLive.com/CitadelBanking.

 

Refer a friend and receive $50 for you, $50 for them!

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Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

Please Note: New 2026 branch hours have taken effect. Visit Citadelbanking.com/Locations for details.

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(800) 666-0191

Customer Service

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