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Citadel will be closed on Monday, February 16, in observance of Presidents’ Day. You can access your accounts anytime through Online & Mobile Banking.

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How do I view eStatements and eDocuments in Online & Mobile Banking? 

Frequently Asked Question

eStatements, Billing Notices, and all additional Documents are accessible through the 'Documents' link under 'Quick Links'. You can also access by choosing 'Documents and Statements' from 3-dot ellipses menu for additional items. You can manage your Preferences and turn off paper statements to save $2.oo per month statement fee.

To manage your paperless settings, please follow these steps:

  • Select 'Documents' from the Quick Links menu on the Dashboard in the desktop experience.
  • Choose 'Paperless Settings' from the menu.
  • For Mobile Banking, choose 'Paperless Settings' from the Documents and Statements menu.
Citadel Credit Union routing number

Routing #

231380104

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Branch Hours: Mon - Fri 9:00 a.m.-5:00 p.m.

Saturday: 9:00 a.m.-1:00 p.m. *Hours may vary by location

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(800) 666-0191

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