Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How do I make my Citadel card first in my digital wallet?

Frequently Asked Question

To make your Citadel card first in your digital wallet, follow the below steps:

  1. From the Google Pay app, touch and hold the card to be used as the default payment card.
  2. Drag it up to the top of the card stack, then release.
  3. You are done!