Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How do I make my Citadel card first in my digital wallet?

Frequently Asked Question

To make your Citadel card first in your digital wallet, follow the below steps:


  1. Go to Settings > Wallet > Apple Pay
  2. Tap Default Card to select your Citadel credit or debit card as the default
  3. You are done!