Citadel is here to support members impacted by the U.S. Government Shutdown.

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Citadel branches will be closed on Monday, October 13 for Columbus/Indigenous People Day. Access your accounts 24/7 with Online & Mobile Banking

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How do I verify my card for Microsoft Pay?

Frequently Asked Question

For security reasons, you may be asked to provide extra verification to activate the cards you’ve added to Microsoft Pay. To verify your card, simply tap on the desired card within the Microsoft Pay app to view the card detail page, and select the “Call my bank” option. Once your over-the-phone activation has been completed, your card will be ready to use with Microsoft Pay.

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