Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Citadel branches will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Access your accounts 24/7 with Online & Mobile Banking.
Frequently Asked Question
Recurring automated payments are payments you set up with a merchant or service provider to pay the merchant monthly, quarterly, weekly, etc.:
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