Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What are card-on-file automated payments?

Frequently Asked Question

Card-on-file transactions are payments processed using a card number you have stored with a merchant and websites with whom you have created an account and saved your card information:

  • Online retailers (Amazon, etc.)
  • Movies/music/eBook download services (Netflix, Spotify, etc.)
  • Online payment services (PayPal, etc.)
  • Transportation services (Uber, etc.)
  • Prescriptions