Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How do I know what merchants I need to update?

Frequently Asked Question

We recommend contacting all of the merchants that have your old card on file for recurring payments or card-on-file transactions to confirm they have your new, updated card information. If they are an  Automatic Billing Updater partner, they may already have your new card information on file.