Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
Contactless cards use Radio Frequency (RF) technology and Near-Field-Communication (NFC) technology. Digital wallets, such as Apple Pay and Android Pay, require NFC-enabled mobile phones with smart chips that allow phones to securely store the payment and account information, and to use the information as a contactless “virtual payment card.
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