Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
Simply look for the universal contactless symbol at checkout or ask the cashier if you can pay by tapping. If they do not yet offer contactless, this card can be used normally at any merchant that accepts Mastercard.
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