Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.
Frequently Asked Question
Yes. You can use your contactless card wherever it is accepted by tapping simply tapping your card to pay wherever you see a Contactless Symbol at checkout. You can also always insert your swipe your card, when contactless payments are not possible.
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