Do I need to set a travel notice for my card?

Traveling soon? You don’t have to set a travel notice, but it’s a good idea—especially if you’re traveling internationally or using your credit or debit card somewhere new.

A travel notice lets us know when and where you’ll be traveling, which can help reduce the chance of your legitimate purchases or ATM withdrawals being declined.

Set a travel notice

You can set, update, or remove a travel notice in Online & Mobile Banking:

• Online banking: More Links → Travel Notice
• Mobile app: Menu → More → Travel Notice
• Card Services: Travel Notices

Enter your travel dates, destination, and the card(s) you’ll be using. You can make changes at any time—even while you’re already traveling.

Before you travel

• Make sure you can log in to Online & Mobile Banking before you leave. If you’re not enrolled, here’s how to sign up
• Check your contact information so we can reach you if needed
• Turn on account alerts to track transactions in real time

While you’re traveling

You can typically access your accounts while traveling, including internationally, but keep a few things in mind:

• A travel notice helps reduce declines, but it doesn’t guarantee every transaction will be approved
• We continue to monitor activity to help protect your account and you may still be contacted if something looks unusual

To avoid issues while accessing your account:

• Make sure you can log in before you leave
• Set up an authenticator app to receive verification codes if needed
• Avoid using VPNs, which may block access
• Be prepared to verify your identity if prompted

If your card is declined

• Make sure your card is active and not locked
• Check that your travel notice is set correctly
• If the issue continues, call the number on the back of your card