Scam Alert: We’re aware of scammers impersonating Citadel by phone, text, and in person. Please know Citadel will never ask for your PIN, have you cut up a card, or send someone to your home.

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Citadel will be closed on Monday, February 16, in observance of Presidents’ Day. You can access your accounts anytime through Online & Mobile Banking.

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How do I activate my card in Online & Mobile Banking?

Frequently Asked Question

Its easy to activate your card, simply follow the steps below. Please note that the activation button will only be displayed for cards that are eligible to be activated.

  • Debit Card - select your Checking account and choose 'Card Services'.
  • Credit Card - select your credit card and choose 'Card Services'.
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